Security Onboarding Simulation Course

Course overview

Discover an innovative simulation-based onboarding program designed to prepare security personnel for the unique challenges of the healthcare environment. Participants will participate in a comprehensive orientation, master de-escalation techniques, and engage in realistic scenarios with standardized patients. This training equips security staff with the skills to maintain a safe environment for patients, visitors, and staff by effectively using de-escalation and therapeutic communication strategies during hostile events.

Learning Objectives

1. Apply effective management strategies to maximize safety when dealing with highly aggressive patients.
2. Demonstrate de-escalate a threatening simulated situation using verbal de-escalation techniques with a standardized patient.
3. Recognize and emphasize the critical importance of appropriate evaluation and care for patients in restraints.